1 reviews | Active since Feb 2017
MTN-False Promises/false advertising
I've been with MTN for a good number of years but it seems since lockdown they forgot how to work.
I've been to MTN stores as well as emailed complaints and even emailed ICASA BUT UNFORTUNATELY ICASA isn't even able to help.
Since December 2020 I've been charged full price for a contract where I only get half of the allocated data. I've gotten no help no responses whatsoever, From the Boksburg branch as well as from the emails sent to MTN complaints.
Don't fall for their false advertising False contracts With no one willing to help or work or even assist at any MTN branch or even via email on complaints.
I'm going to be cancelling all 3 of my contracts with them and I'd advise everyone in future to rather go with a different company that actually knows what they doing and how to work and doesn't use false advertising and claims to try ring in customers and then leave them stranded in a 24 month contract that they themselves can't even provision correctly.
This isn't the first time MTN has made a mess of my contracts but it's certainly will be the last as going forward I'll be sure to advise as many work colleagues , friends and family an social media to not deal with such blatantly useless company
