1 reviews | Active since Feb 2018
MTN - FALSE ADVERTISING
I've upgraded my contract with MTN, and the deal I signed up for is not deal that I'm getting. After a number of calls & emails, all I get is a reference number & a sms (not even a courtesy call) that my request has been logged. Its a month later & still no joy with MTN!
Good day Jermaine
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
Good day Jermaine
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
Good Day Jermaine
Thank you for your post.
Please note that you are currently signed up for our Made For me S package which includes 50mins, 50sms's and 350MB of Data as per the copy of your contract received.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
Good Day Jermaine
Thank you for your post.
Please note that you are currently signed up for our Made For me S package which includes 50mins, 50sms's and 350MB of Data as per the copy of your contract received.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,