RD
Riad D
1 reviews | Active since Mar 2009
26 Nov 2015, 23:40
MTN FALSE ADVERTISING
MTN have been advertising a prepaid deal on the HUAWEIY 560 cell phone tthat includes 500MB a month X 3. I have been to 7 MTN stores in Gauteng and none of them have stock of the handset that has the sim card preloaded/set for the 500MB. Reasons range from out of stock, to stock never received. When I questioned quantity received by the stores that are out of stock, the question is evaded by I can't help you. When I requested they contact MTN H/O to confirm stock, no aassistance is offered. I have been left with no alternative then to buy 2 X HUAWEIY 560 handsets at the MTN REDS MALL, without getting the free data or at a discounted price.
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Replies (1)MTN South Africa's replyOfficial
01 Dec 2015, 08:37Hello maniza,
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that on our Yello' Trader terms and condition it states that it's valid from 01 November 2015 to 30 November 2015 while stock lasts.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Nompumelelo
REQ:***
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that on our Yello' Trader terms and condition it states that it's valid from 01 November 2015 to 30 November 2015 while stock lasts.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply01 Dec 2015, 08:37
Official
Hello maniza,
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that on our Yello' Trader terms and condition it states that it's valid from 01 November 2015 to 30 November 2015 while stock lasts.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Nompumelelo
REQ:***
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that on our Yello' Trader terms and condition it states that it's valid from 01 November 2015 to 30 November 2015 while stock lasts.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Nompumelelo
REQ:***
Best regards,
