HH
Heloise H
1 reviews | Active since Oct 2015
29 Oct 2015, 11:55
MTN - FALSE ADVERTISING
got 3 X sms that reads <br> Y'ello. Get 30GB Data (10x3 Months) if U upgrade or sign up for a new contract with any LTE Device. Offer valid till end October!Ts&Cs. OptOut SMS STOP to 30246<br> <br> I did my upgrade yesterday 27/10/2015 but got this sms:<br> <br> Yello You have received your FREE 30GB once off LTE data bundle, valid for 30 days. Thanks for choosing MTN. T's and C's apply<br> <br>
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MTN South Africa's replyOfficial
30 Oct 2015, 10:09Hello HELOISEHOLMES,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the upgrade has been done already and captured to the account.
The system reflect that the 30MB has been allocated to the sim card on the 28th of October @22:53.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the upgrade has been done already and captured to the account.
The system reflect that the 30MB has been allocated to the sim card on the 28th of October @22:53.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply30 Oct 2015, 10:09
Official
Hello HELOISEHOLMES,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the upgrade has been done already and captured to the account.
The system reflect that the 30MB has been allocated to the sim card on the 28th of October @22:53.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that the upgrade has been done already and captured to the account.
The system reflect that the 30MB has been allocated to the sim card on the 28th of October @22:53.
Kind Regards,
Alice van der Merwe
***
Best regards,