MTN false advertising

Must say I am very disgusted with sales to cancellation process of MTN month to Month Shesh Products.

I took out a contract late October with the intention of having this until end of November as I was waiting for the Black Friday Specials.

I was advised that I cancel before the next billing date for December, and will need to return the router by the end of November.

I called MTN, as there was a different product that I wanted to take out, however they advised I will need to drop the router off before Cancellation is done.

The problem is: 1. I paid for November 2. Billing run is the 15th for December

If I take back the router today, I have paid for November and no internet for the rest of the month.

If I return the router at the end of November, I would have been billed for December, yet would not have received any Data.

Further more, I was very disturbed that in the cancellations Department, Ms Mthembu did not know her products, and was rude, and not friendly. It was easy for her to say it is a billing problem... LOL it is far from a billing problem.

I moved from CellC for bad services, and It feels like I am considering other options other than MTN