1 reviews | Active since Dec 2016
I've been shopping around for a tablet for the past 2 months now since my tablet contract with MTN terminated. I eagerly await the 1st of every month to checkout the latest deals on Yellow Trader. On the 1st October 2017 I downloaded the Yellow Trader and started browsing through the deals and came across a tablet that I wanted to get for a very long time, Samsung Galaxy Tab A with S-pen. The tablet is advertised for R149 pm x 24 on MTN MyChoice 500. MTN refuses to give me this tablet contract that is advertised currently on Yellow Trader October 2017 edition. I called MTN Direct sales and was sent around in circles and put on hold for a very long time because these clowns cannot find the deal advertised on Yellow Trader on their system. Why advertise something and end-up disappointing your customer because you made a mistake and failed to correct this by removing the advert or placing a notice on your website??? I'm using MTN over 10 years now and I am very disappointed that they would do this to me. :'(
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to one of the MTN Direct Supervisors to contact and assist you online with the second line on the same account number
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to one of the MTN Direct Supervisors to contact and assist you online with the second line on the same account number
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to one of the MTN Direct Supervisors to contact and assist you online with the second line on the same account number
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the complaint to one of the MTN Direct Supervisors to contact and assist you online with the second line on the same account number
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
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