1 reviews | Active since May 2019
MTN ****/***** CONTRACT SAVING MIGRATION(RIP-OFF)!!!
You guys are *****S&********.One of your consultants called me to tell me that MTN has selected my contract account to be moved to a different contract where I’ll be saving from my monthly contract fee but I will be getting more voice minutes and Data ,I then asked the consultant “so what you are saying is that I will be getting more but paying less” he rep**** yes sir you were selected for this package”.When my debit went through my fee had gone up drastically than what I used to pay ,that’s when I knew I was ****med.I did not give you consent to migrate my contract you are misleading customers MTN. I'm consenting that you should shoot me If you find me taking a contract with MTN again or If you find me refering anyone to MTN.
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service Kindly note as per our telephone conversation, we will migrate you back to the package that you were previously on. Please note that we will revert to you as soon as this issue is resolved.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this and we would like to sincerely apologise that you received such poor service Kindly note as per our telephone conversation, we will migrate you back to the package that you were previously on. Please note that we will revert to you as soon as this issue is resolved.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,