Mtn **** Charges

I have a contract with mtn for over a year and months now, firstly it was the issue with my phone that was ****** last year, and for them to process the claim it took them over a three months after l had received an email declining my claim, claiming l had a different Sim which was unregistered on the insurance which l couldn't understand how so cause l had a copy of the contract with both numbers l registered with them upon taking the cover. Surprisingly they had to request for my contract to be resent to them, luckily l had it and sent it to them and that's when the claim was successful. It's yet another hiccup with them again, l have been paying well ever since then, last month April, l missed my payment due to the financial circumstances caused by the lockdown. As l got paid my few funds from UIf and decided to settle the outstanding balance and for this month too, (May )as l checked on my statement only to realize mtn clains am owing for three consecutive months how so l don't know, meaning am owing from March/April and May. I haven't been contacted for any arrears since and my network hasn't been cut since to my shock if am that bad in paying my account. As of the month they claim l owe, l had the payment done at Absa bank using my contract line number as the reference as l usually do when l don't make a bank transfer and after doing the payment with the bank l usually go online to review if my payment has cleared and l did so which showed that it had cleared. Suddenly am owing for three consecutive months, as l called in to query about this, only to be told l have been referred to their legal department, for what good reason cause l was only owing for a month which l cleared with the May payment. Mtn am really annoyed with the way the way they handle things and l don't intend to ever be involved with you anymore, thanks that my contract is ending in August and am done for good.