MTN failure to deliver and incompetence

I ordered a new Iphone on MTN direct. I placed the order on the Friday and was told my phone would be delivered early the following week. The next Wednesday I called to enquire where my phone was and was told due to Porting issues (I was porting my number from Cell C to MTN) the process had stalled. After I complained and asked why no one contacted me and escalated this the consultant Nick apologised and my Phone was delivered the next day on Thursday. <br> <br> So on Thursday I called to have the sim activated. I was told Nick had only requested the Port to go through on the following Monday. I asked this to be changed and for it to go through immediately so I could use the new phone. The consultant assured me this would be done and the Port would go through that night.<br> <br> On Monday the 26th this still had not been done. I called again. Numerous times. It is now Tuesday the 27th a week later and my sim has still not been activated and my phone still does not work<br> <br> In addition, the rudeness and incompetence in general from the MTN consultants on the phone has left me angry and irritated. I strongly recommend anyone considering using MTN to avoid at all costs!