MTN FAILS TO WHITELIST MY TWO IPHONES SINCE N

I have blacklisted (2) iPhones last year, i have requested MTN to unblaclist my iPhones since November 2015<br> <br> i have beed taken to one pillar to post. all my iPhones are not being unblackilisted. <br> <br> i have sent in documents from one fax no to another, from one email to another.<br> <br> Every call i make to MTN i am told conflicting stories.<br> <br> The contract phone i have been told is still pending on the system since the past two months. <br> <br> since MTN fails to open my phones, which costed me R23000 . i want to compensated for the money or my phones be replaced with new 2 iPhones irrespective. <br> <br> Iphone 6 is blacklisted with MTN prepaid <br> <br> Iphone 5 is backlisted with MTN contract<br> <br> i have complained on hello peter last month and still no response<br> <br> im also lodging a complaint with ICASA & National consumer commission.<br> <br> because MTN should be investigated for using tactics of discouraging cellphone users from Blacklisting a phone because the process of whitelisting a phone later if found is not working.<br> <br> an MTN consultant has informed me that normally phones don't get whitelisted after blacklisted. she does not know of any phone that was ever opened.