MTN fails to respond AGAIN

Three phone calls later and three disappointments. MTN fails to fulfill their promise of getting back to me once again. After phoning their call line for the third time & asking for an itemised billing account for my Sepyember account - after querying the discrepancy of an additional R229.95 - MTN have again reneged on their promise. Now it is time to take this further. I will certainly be looking at other cell phone providers once my contract is up in 4 month's time - after using MTN for about 15 years. I would like to tell customers out there about the extremely poor service I have received from MTN since I started querying this unusually high account.