MTN fails to explain how closed account is in arrears and re-embers extra money put int the closed account.

I have had my contract with MTN from 2011 and upgraded in 2013 Oct where I also changed ownership of my contract to my father. The service has been bad from wrong billing to airtime vanishing with MTN staff not having an explanation, that is when I drew the line and closed my account instead of upgrading my handset. My father paid an extra R450 or so due to wrong billing provided by the network and since have not re-embers the amount. Recently I've had to get a new handset and was declined by a different service provider and was shown that my account is in arrears with MTN. I went to an outlet in Eastgate where I was shown that the account is in arrears however with a R0.00 outstanding balance. I also consulted with an outlet in Mall of the South where the consultant told me there's nothing he can do the account is with legal and the branch is not provided with sufficient information thus he cannot provide me with information. I have been calling the call center and been given false promises by every agent I've spoken to , telling me the legal department will call me within 24 hours the next agent told me I will get contacted within 6 days. Its been weeks now and I am tired of their incompetence and insufficient information. It is really baffling as to how statements were not sent after the account being closed then arrears with no explanation and assistance occur after requesting a re-embers.

MTN HAS BEEN A NIGHTMARE THAT KEEPS DODGING AND DUCKING !!!!!