WR
Wayne R
1 reviews | Active since May 2011
14 Mar 2015, 08:04
MTN FAILS ON CONTRACT OBLIGATION 2nd TIME
Since upgrading this contract on 8 January 2015, problem of data bundle allocation still not resolved. This is totally unacceptable.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 Mar 2015, 08:20Hello KWR,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the phone number provided it shows that Data has been allocated to your account, you have been able to use and there were no data charges on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the phone number provided it shows that Data has been allocated to your account, you have been able to use and there were no data charges on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply18 Mar 2015, 08:20
Official
Hello KWR,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the phone number provided it shows that Data has been allocated to your account, you have been able to use and there were no data charges on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the phone number provided it shows that Data has been allocated to your account, you have been able to use and there were no data charges on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***