HG
Hermann G
1 reviews | Active since Jun 2014
21 Jun 2015, 14:52
MTN fails its customers
I took my tablet for repairs on 04.06.15 at the Midrand HVRC. To date not a single piece of news/feedback from them. I dont care about your strike I want my tablet back ,repaired! Qfor sure come contract I will be looking a service provider that cares about its customers. <br> <br> Job Nr ALWIC***
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Replies (1)
MTN South Africa's replyOfficial
02 Jul 2015, 13:59Hello Hermann.Greyling,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the tablet has been repaired and it is awaiting collection at the Allandale Walk-in Centre.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the tablet has been repaired and it is awaiting collection at the Allandale Walk-in Centre.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply02 Jul 2015, 13:59
Official
Hello Hermann.Greyling,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the tablet has been repaired and it is awaiting collection at the Allandale Walk-in Centre.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the tablet has been repaired and it is awaiting collection at the Allandale Walk-in Centre.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***