MTN fails

Item: MTN South Africa
Rating: 1
Author: Atiyah L

MTN fails again. Once again afeer the same issue about a week ago. So monthly minutes is loaded rush hour bundle is purchased from my own airtime. And MTN decides to use all my monthly minutes and bundle. What a *******. Utterly disgusted.

Helpful (0)

Replies (3)

MTN South Africa's replyOfficial

15 Apr 2019, 13:25

Good day

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please note I tried to call you to better understand your query, unfortunately you were not available.
Warm regards,Mazwi ZumaComplaints Analyst

Best regards,

MTN South Africa's reply15 Apr 2019, 13:25

Official

Best regards,

Atiyah L's updateReviewer Update

15 Apr 2019, 14:25

So why is nothing being loaded that is what will fix the issue?

Atiyah L's update15 Apr 2019, 14:25

Reviewer Update

So why is nothing being loaded that is what will fix the issue?

Atiyah L's updateReviewer Update

18 Apr 2019, 09:33

And still the issue is not fixed

Atiyah L's update18 Apr 2019, 09:33

Reviewer Update

And still the issue is not fixed