GM
Graeme M
1 reviews | Active since Dec 2017
11 Dec 2017, 20:48
MTN FAIL
Had an LG G4 that had a software problem, comments all over as a common issue, even confirmed by MTN. Took the phone and had it sent for a simple software upgrade. It has been returned 3 times with no fixes. MTN this is what I call a FAIL. Once the contract has finished it will be cancelled,never again will MTN be supported... 14 years of support and now this. Well done on great service NOT !!
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MTN South Africa's replyOfficial
12 Dec 2017, 17:56Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please contact our repair center on line for assistance and feedback to the complaint. They will require the IMEI number for the device. If you have a JOB card number this information will help. The contact number *** .
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply12 Dec 2017, 17:56
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Please contact our repair center on line for assistance and feedback to the complaint. They will require the IMEI number for the device. If you have a JOB card number this information will help. The contact number *** .
Kind Regards,
Alice van der Merwe
Best regards,