JB
Jakes B
1 reviews | Active since Feb 2020
04 Feb 2020, 19:10
MTN even worse than ESKOm
Went to MTN @Reds Centurion on Saturday the 1st of Feb to upgrade all docs was signed . On Monday still old contract phone MTN customer care no sir contact MTN @Reds we can't help. No answer Send a mail to customer care auto rep**** will respond within 8 hours.Try again on the 4th Reds no answer contact customer care they try no response lady told me they will send a mail to area manager.Still waiting
Helpful (0)
Replies (1)0
Replies (1)JB
Jakes B's updateReviewer Update
05 Feb 2020, 10:57What a joke still waiting have to customer care ref no *** &*** nothing from them phone reds no answer phone customer service waited for 15minutes got throw 28 minutes later ask for managers no *** was given to me phone 4 time no answer is the reason for me that because I am white that this problem can not be dealt with or what must I migrate to other provider MTN is even worse than Gov EMPTY PROMISES
JB
Jakes B's update05 Feb 2020, 10:57
Reviewer Update
What a joke still waiting have to customer care ref no *** &*** nothing from them phone reds no answer phone customer service waited for 15minutes got throw 28 minutes later ask for managers no *** was given to me phone 4 time no answer is the reason for me that because I am white that this problem can not be dealt with or what must I migrate to other provider MTN is even worse than Gov EMPTY PROMISES