MTN empty promises

<p>Sins my last review a week ago i had some reply stating sorry and they will contact us and will investigate. </p> <p>Nothing has happend from their side!!! Not one call from them!!!!</p> <p>We have recieved a phone and sim now but need to do sim swap because they have instructed us to send back the sim as well with the wrong phone. Now this will cost me driving to my nearest mtn store which is in Kimberley 160km from home. How do you get any reaction from you???????</p> <p><br />As of the beginning of July we started a process of porting from Vodacom to MTN. My Wife app**** for a MTN cooperate package. We both app**** at the same time.<br />She app**** for a Apple Iphone 6S Plus 16GB on a MTN Anytime 350 and was Quoted R573.93.<br />All was approved and we received Delivery of the phones on 11 August 2016.<br />I phoned the call agent to report to him that my Wife has ordered an Apple Iphone 6S Plus 16GB but they delivered an Iphone 6s. He Stated clearly to me that on his side it shows that it need to be an Iphone 6s Plus 16GB and that I must send it back to correct.<br />Since then I understand that the call agent are not working at the company anymore. We have been struggling to get her contract in place and the reasons for the delay really does not make any sense to me.<br /> </p>