CN
Corlia N
1 reviews | Active since May 2015
31 May 2015, 15:40
MTN Empty promises
Due to strike at MTN, took 10 says for a new contract to be vetted. Eventually got new phone, promised that it will all work perfectly! !! Not with MTN!!! Need to go to shop AGAIN to deregister faulty sim card and re-register it!!! Their problems becoming my problems! !!! Phone not with me, given as gift to 10 year old child who stays 2 hours away from me!!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Jun 2015, 09:26Hello Coachcorlia,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the sim card has been provision and all services are active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the sim card has been provision and all services are active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply09 Jun 2015, 09:26
Official
Hello Coachcorlia,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the sim card has been provision and all services are active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the sim card has been provision and all services are active.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,