MTN Employees *********** .

On the 10th of May 2018 I was contacted by MTN as my contract was due for an upgrade. At first everything went smoothly, that was until the delivery company contacted me to arrange for delivery. They received my information as Mr. Daniel Daniel instead of Mr. Daniel du Toit and would thus not be able to give me my new phone. I then had to contact MTN customer care to correct my details. since then the phone had been sent back to MTN by the delivery company. After many calls and empty promises and no communication at all from the MTN employees (of witch all call was recorded by myself )( I even logged an online complaint with no feedback from them) I finely had to call them on the 6th of June 2018 again to tel them to cancel the upgrade as they are to *********** to sort this out and have the phone delivered to me as promised. I have been with MTN from 1994 and have never had such a terrible service from them before. I am very disappointed in them and I am seriously considering going to another service provider.