bN
bongiwe N
1 reviews | Active since Sept 2015
15 Dec 2015, 09:34
mtn employees a real joke, undermining the brand
13 days after my first application for a contract phone with mtn I still find out nothing has been done to re-activate the application its still reflecting cancelled. I don't think mtn employees take their job or customers serious, I app**** on the 2nd and on the 8th I sent through the so called documents they needed and on the 15th I find out nothing has been done to the application. pathetic
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MTN South Africa's replyOfficial
20 Dec 2015, 15:20Hello Bongiwentswane,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the consultant who assisted with the application to contact you.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the consultant who assisted with the application to contact you.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply20 Dec 2015, 15:20
Official
Hello Bongiwentswane,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the consultant who assisted with the application to contact you.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have requested the consultant who assisted with the application to contact you.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***