Mtn email USELESS
<p>Unable to send emails. Emails get rejected as spam by even accounts like gmail. Can receive mails but cannot send!!!</p> <p>If MTN is going to provide this service to its contract subscribers it should at least ensure it works!!! </p> <p> </p> <p>Going through the call centre is a nightmare as they are only interested in money generating services. As this is an additional service provided to subscribers that does not earn commission or funds - call centre consultants are NOT Interested in assisting.</p> <p> </p> <p>MTN please check your mymtnmail system. For those poor subscribers still relying on your so called mail service - this is extremely frustrating. Please address and fix.</p> <p> </p> <p>Thank you </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the technical division for urgent attention. They will revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the technical division for urgent attention. They will revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,