Mtn

I've been approved for a cellphone contract with MTN and its been like 16 days and up to now no one could give me any indication of when I would receive my handset and watch. As I took out the contract for my daughter's birthday.... without any clue of when this will happen I'm fedup I currently have 3 contacts with them and wanting to cancel all of them. My daughter's birthday past already and all I'm getting from them is false hope... I'm over Mtn