1 reviews | Active since Feb 2021
MTN
For years I have been with MTN and have paid my account when I receive there invoice, I pay the exact amount which is on the invoice, no short payment Lately I get a daily phone call from them telling me I'm behind on my account, when I queried it with them I get told that my account is up to date but still, true to form, I still get my daily phone call asking me to make payment arrangements to catch up arrears. I once sent them an email with another pay related query where they insisted I pay by the15th of each month, when I queried my email I was told that they receive thousands of mails and they don't bother reading them. In conclusion I would advise anyone considering signing a contract with them NOT TO, you get the impression that you are only a number and as a customer they don't care about you only your money. After being with them for about 25 years I will definitely not sign another contract with them
