MTN e-mail outgoing server

BELOW IS TYPICAL RESPONSE FROM MTN... CAN SOMEONE JUST ASK A COMPETENT PERSON OF THE TECHNICAL DEPARTMENT TO CONTACT ME (NOT THAT I HAVE SPOKEN TO THEM MANAAAANY TIMES AND THEY ESCALATED THE PROBLEM WITH ABOSULUTLY NO FEEDBACK NOR RESOLVING THE ISSUE, WHICH HAS NOW BEEN WITH ME FOR TWO MONTHS) I HAVE BEEN THROUGH THIS SO MANY TIMES I AM GETTING SICK OF IT. THE PROBLEM IS WITH MTN, BECAUSE IF I USE A VODACOM MODEM, THE MAILS GO THROUGH. I KNOW WHAT THE SETTINGS ON ALL THE OUTGOING ,MAIL SERVERS SHOULD BE BUT IT IS NOT WORKING BECAUSE I AM CONNECTED WITH A MTN MODEM. I AM SO SICK AN TIRED OF MTN IN THIS MATTER. THEY GLADLY DEBIT YOUR ACCOUNT WITH THE COST OF THE CONTRACT, BUT I CANNOT USE THE SERVICE I AM PAYING FOR. SHOCKING SERVICE ANDIGNORANCE OF CLIENT SATISFACTION!!!!!!!!!!!!!!!!! I AM TRYING TO RUN A BUSINESS, HOW CAN I DO THIS IF THE E-MAIL IS NOT WORKING!!!!!!!

Good day Daniel,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

I am not sure which MTN mail address you are using. However, you can try mail.mtn.co.za (this one should work) or mail.mtnloaded.co.za as your outgoing mail server..

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards,

Ishie.

Complaints Management Team.

2 Mar 2018, 10:39 3 hours ago Official private business reply Good day Daniel,

If the above does not work, the VOX outgoing mail server is smtp.voxtelecom.co.za

Kind regards,

Ishie.

Complaints Management Team.

2 Mar 2018, 10:57 3 hours ago Write a reply