MTN e-mail outgoing server

Below is my ongoing issue correspondence with MTN...

Someone from data support called me on Tuesday after hours, i was not at my laptop.

Can a technician call me tomorrow during business hours so we can sort this issue?

Below is my post from yesterday and MTN's reply........I am STILL waiting for someone to contact me ....... which has been the case if i called in to the call center..................... ..................... .................... .................. ............Bad service in my opinion! How am i supposed to run a business if I cannot send mails????????

"I am still waiting for a satisfactory answer and support. I posted yesterday that i cannot compose mails, nor attach files. The mails do not go out. I mail address is hosted by Vox and the MTN relay server does not allow my mails to go through. I know the problem is with MTN, because if i use a Vodacom modem, the mails work perfectly. Do not tell me to call ********** , they cannot help me after MANY calls from my side. If MTN cannot resolve the issue, i want the contract cancelled!"

Official private business reply Thank you for your post.

We sincere apologized for any inconvenience incurred.

Your problem is a technical issue.

We have sent the request back to the business solution department to contact and assist you.

Early termination fee will apply if you require for cancellation.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Official private business reply Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly be advised that one of technical division consultant have been assigned to make contact you and resolve your problem accordingly.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Mike Ramaboka

Complaints Management Tea