DV
Deniel V
1 reviews | Active since Feb 2018
26 Feb 2018, 13:12
MTN e-mail outgoing server
I am still waiting for a satisfactory answer and support. I posted yesterday that i cannot compose mails, nor attach files. The mails do not go out. I mail address is hosted by Vox and the MTN relay server does not allow my mails to go through. I know the problem is with MTN, because if i use a Vodacom modem, the mails work perfectly. Do not tell me to call ********** , they cannot help me after MANY calls from my side. If MTN cannot resolve the issue, i want the contract cancelled!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
26 Feb 2018, 18:04Thank you for your post.
We sincere apologized for any inconvenience incurred.
Your problem is a technical issue.
We have sent the request back to the business solution department to contact and assist you.
Early termination fee will apply if you require for cancellation.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply26 Feb 2018, 18:04
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Your problem is a technical issue.
We have sent the request back to the business solution department to contact and assist you.
Early termination fee will apply if you require for cancellation.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,