MTN - DSV? Someone is playing games here

On Tuesday I did an upgrade with MTN over the phone. Everything was processed and was handed over to DSV.

As I was trying to arrange with DSV to deliver the phone to me this afternoon I was told delivery wont be possible as MTN did not provide DSV with my 012 work number. I cannot be contacted on my original 078240 number as the phone is dead, hence I am doing the upgrade - and I did let the consultant know about this as he was helping me; unfortunately it seems like someone from either DSV or MTN is just playing games!

I need this to be cancelled - I will see if I can approach another service provider perhaps to try a new contract with them and cancel this one when it is up.

This whole thing is a mess; I am leaving to Limpopo tomorrow morning and it means I will leave without a phone.