DL
Dewet L
1 reviews | Active since Oct 2012
29 Nov 2018, 16:12
MTN dropping their customers
I have now asked MTN numerous times via email and Twitter to assist me with a 2016 MTN BF contract. I am getting no real response or help. Is this the standard for service with MTN. I need help. You take my money but not willing to respond. Disgusting.
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MTN South Africa's replyOfficial
05 Dec 2018, 08:29 Good day Dewet Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply05 Dec 2018, 08:29
Official
Good day Dewet Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
We are terribly sorry for the inconveniences that you experienced because of this. We completely understand the frustration it causes.
Please can I have the cell phone number for the dispute to be investigated.
Rest assured, it is not our intention to displease you.
Warm Regards Roanne Juggannadh Complaints Management Team
Best regards,