MTN dropping the ball
<p>Last week tuesday i bought 1GIG data which i use on whatsapp only and on Thursday i received an SMS saying that 500mb has expired, how come? I tried calling MTN and held the phone for 2hours waiting for the so called "service champion" i even sent them an email to no reply. I am so irritated and angry with MTN with the service they are offering me.</p>
Good day Peter Zulu,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note, the sms which you have received is referring to a data bundle that was purchased on the 2016-09-14.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
Good day Peter Zulu,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note, the sms which you have received is referring to a data bundle that was purchased on the 2016-09-14.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,