NV
Nelis V
1 reviews | Active since Oct 2011
31 Aug 2015, 07:58
Mtn dragging feet
MTN is refusing to move my contract over to prepaid, i phoned them on the 9th of August, they then asked me i it is fine if I lose the balance on the account an i told them it is fine. It is now the end of the month and still the contract has not been moved to prepaid, do you want me to just stop the debit order?
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MTN South Africa's replyOfficial
14 Sept 2015, 12:21Hello NV,
Thank you for your post
Apologies for the inconvenience experienced.
Kindly note that the Prepaid migration was done on the 03/09/2015. We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Warm Regards
Ntebaleng
REQ:***
Thank you for your post
Apologies for the inconvenience experienced.
Kindly note that the Prepaid migration was done on the 03/09/2015. We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Warm Regards
Ntebaleng
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2015, 12:21
Official
Hello NV,
Thank you for your post
Apologies for the inconvenience experienced.
Kindly note that the Prepaid migration was done on the 03/09/2015. We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Warm Regards
Ntebaleng
REQ:***
Thank you for your post
Apologies for the inconvenience experienced.
Kindly note that the Prepaid migration was done on the 03/09/2015. We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Warm Regards
Ntebaleng
REQ:***
Best regards,