MTN - Double Debit Order

MTN Has double debited my account. Customer Care emails go unanswered, Facebook chats go unanswered and there is absolutely no way to speak to a human being using their 135 supposed call centre. This is absolutely shocking. I will be logging this with ICASA and having their ********** debit order reversed by my bank. In a time like this where everybody is struggling with finances. Shocking MTN, shocking.