BS
BRANDTIN S
1 reviews | Active since Nov 2017
30 Nov 2017, 14:59
Mtn double data ****
I upgraded my data contract with mtn in september as they was running a promotion on the 1st 2000 clients who signed up would receive that data and as i was one the 1st 2000 clients i havent seen any of the double data that they promised hows that for service.
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MTN South Africa's replyOfficial
05 Dec 2017, 21:19Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do pick up that the request was sent to the back end team to load the data, they have informed the agent that this cannot be loaded unless the service is loaded on the account.
The request was sent to the billing department for assistance here.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply05 Dec 2017, 21:19
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do pick up that the request was sent to the back end team to load the data, they have informed the agent that this cannot be loaded unless the service is loaded on the account.
The request was sent to the billing department for assistance here.
Kind Regards,
Alice van der Merwe
Best regards,