PW
Pieter W
1 reviews | Active since Oct 2011
13 Jun 2019, 17:16
Mtn don't want your business
I app**** for an upgrade on the 4th of June online at Mtn diect. Nobody contacted me. I sent in a complaint and they said they will contact me in two days. Nothing happened. Sent in another complaint to them, again, somebody will contact me. It's now the 13th and no correspondence from them.
So Mtn, if you don't want my business, I'll go elsewhere. I been a loyal costumer for 20 years.
Get your act together.
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Replies (2)0
Replies (2)PW
Pieter W's updateReviewer Update
19 Jun 2019, 17:05Almost a week went by and there has been no contact or resolve, as promised by Roanne from Mtn. So I got fed up, went for another provider. When the contact expires, I will end my contract.
Goodbye Mtn, you lost another customer.
Goodbye Mtn, you lost another customer.
PW
Pieter W's update19 Jun 2019, 17:05
Reviewer Update
Almost a week went by and there has been no contact or resolve, as promised by Roanne from Mtn. So I got fed up, went for another provider. When the contact expires, I will end my contract.
Goodbye Mtn, you lost another customer.
Goodbye Mtn, you lost another customer.
PW
Pieter W's updateReviewer Update
21 Jun 2019, 14:49Mtn's responce:
"As per our telephone conversation today this number: 0********* is due for an upgrade between August 11th and November 11th, hence the upgrade request on 4th June was declined. "
Well, well. Mtn even doesn't know there own upgrade policy. This is a 36 month contract, therefore I'm eligible for an upgrade on month 30. https://mycontract.mtn.co.za shows also I'm eligible for an upgrade.
Pathetic Mtn, pathetic.
"As per our telephone conversation today this number: 0********* is due for an upgrade between August 11th and November 11th, hence the upgrade request on 4th June was declined. "
Well, well. Mtn even doesn't know there own upgrade policy. This is a 36 month contract, therefore I'm eligible for an upgrade on month 30. https://mycontract.mtn.co.za shows also I'm eligible for an upgrade.
Pathetic Mtn, pathetic.
PW
Pieter W's update21 Jun 2019, 14:49
Reviewer Update
Mtn's responce:
"As per our telephone conversation today this number: 0********* is due for an upgrade between August 11th and November 11th, hence the upgrade request on 4th June was declined. "
Well, well. Mtn even doesn't know there own upgrade policy. This is a 36 month contract, therefore I'm eligible for an upgrade on month 30. https://mycontract.mtn.co.za shows also I'm eligible for an upgrade.
Pathetic Mtn, pathetic.
"As per our telephone conversation today this number: 0********* is due for an upgrade between August 11th and November 11th, hence the upgrade request on 4th June was declined. "
Well, well. Mtn even doesn't know there own upgrade policy. This is a 36 month contract, therefore I'm eligible for an upgrade on month 30. https://mycontract.mtn.co.za shows also I'm eligible for an upgrade.
Pathetic Mtn, pathetic.