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Clive W

1 reviews | Active since Sept 2012

28 Jul 2020, 19:52

MTN dont want business with service like they have

well I dont now if the lockdown has closed businesses but it appears to have closed MTN, I actually ordered a data contract with them, I was told on the order page that they would do a credit check and get back to me within 48 hours, after 6 days and two messages I finally got an answer but that was too late I went to another company as is my right when their customer service is that bad what is the rest of their service like?

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Clive W's update30 Jul 2020, 09:27
Reviewer Update
I received an excellent apology from a lady name Alice v.d. Merwe and I would like to thank her personally for that, what a pity the rest of the team are not up to scratch I was really looking forward to see just how good their internet is as it is advertised as the best in ZA but I had to make a decision and they left me no option due to their lack of response