WV
Willem V
1 reviews | Active since Jul 2011
15 Mar 2019, 07:57
MTN - Don't Use Them Ever
After MTN made a mistake BY ACCIDENT on my account, they now use bullying tactics to force me in paying more for the same product. I refused. Now they don't fix the account and leave me with a phone I can not use for more than 8 days.
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Replies (1)
MTN South Africa's replyOfficial
18 Mar 2019, 11:39Good day Willem,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, this matter has been resolved.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, this matter has been resolved.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply18 Mar 2019, 11:39
Official
Good day Willem,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, this matter has been resolved.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, this matter has been resolved.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,