1 reviews | Active since May 2016

27 May 2020, 16:59

MTN -dont care for contract customers

horrible service-no response at all Good day i send a message to mtn 8 days ago and no response regarding my phone delivered 28 may 2019 by dsv....it is fallty and we nee dthe invoice so we can return it for repair or replacemtn asap-see my ordeal below.\ This is my last attempt to get assistance before i list MTn with hello peter I have been to 2 stores and they refuse to help me book in my faulty p30 lite phone in for repairs.They said because i ordered the upgrade online and it was delivered by courier they cannot take it without the original invoice.I do not have this invoice as we moved and some of our boxes went missing.

Please can you send me the copy duplicate invoice for the delivery of this phone as i am worried that the warrantee will expire and then i will be stuck with a broken phone.Here is a copy of my ID attached. Kind regards

ANTTIONETTE

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