MTN dont care about their customers

<p>I would like to report MTN bad service. I've been with MTN for more than 3 year on a contract basis and knowing that I wont be able to pay my subscription fee I contacted them and let them know and they took note. To my suprise on the 20 February 2017, while charting to my brother via email, he asked me if I recieved an SMS, that's when I knew that MTN has deactivated my line without any notice. Tried to contact them on 808 I was told my line will be activated within 2 - 24 hours. I thanked the consultant thinking that MTN cares, I even received an SMS confirming what the consultant told me. To my suprise my number was never activated. Waiting for calls that could change my life for the better, I called the following day and I was told about my contract by an unfriendly consultant, when trying to explain that I made an arrangement about payment she told me straight that I signed a contract and MTN has a right to cut my service and there's nothing I can do about that. I was very disappointed, I even asked her to tell me my contract expiry date. I will never take MTN contract again they lost a customer. I had to buy another fone and buy Cell C sim card. Asked my friends and colleages about MTN service and they proven me correct about bad service. Even network it's not good. Im happy that I joined Cell C bcoz MTN is useless, and if they continue in this manner they l lose more customers. I paid the money that I knew of that I owe them but my line was not activated, when I call 808 I get an SMS that I owe R1 433, 70 but this time there were no consultant to answer the fone the entire weekend of 25 Feb. When I checked mycontractmtn site, it says i owe R 1600 i dont know where do they get this amount. I'm very dissapointed with MTN that's all I can say</p>