MTN don't want new business and are very rude

I app**** for a new cell phone contract with MTN last week already. Until now I have not received any feedback!!!<br> I tried to call their customer care line (***), but the line keep cutting off when I press option 2. then I tried to call the other customer care number and a very rude lady, who cannot ever speak English properly put the phone down in my ear!!!<br> I cannot understand how can the management of a huge company like this allow their staff to treat potential customers like this...the service is truly pathetic!!!! Also, how do you make money if it is such a struggle to do business with you!!!!!