DW
David W
1 reviews | Active since Jul 2015
13 Jul 2015, 09:57
MTN Don't want me to cancel my contracts
I wanted to cancel my contract at the middelburg branch from last week, but they only said I must call the call centre to cancel it, but they do not answer there number.<br> <br> What can I do, because I don't want to keep my mtn contracts
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Replies (1)
MTN South Africa's replyOfficial
28 Jul 2015, 13:22Hello wernerda,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your contracts were cancelled and both lines have been converted to prepaid.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your contracts were cancelled and both lines have been converted to prepaid.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply28 Jul 2015, 13:22
Official
Hello wernerda,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your contracts were cancelled and both lines have been converted to prepaid.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records your contracts were cancelled and both lines have been converted to prepaid.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Bronwyn
REQ:***