SM
Shira M
1 reviews | Active since Mar 2015
13 Jan 2016, 14:51
MTN Don't know the meaning of customer service
MTN have ****** money from me. I paid for data which I never received. NOBODY in the company will help me. All they can do is give me another reference number. I am sick and tired of the complete lack of care. I am cancelling my contract.
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Replies (1)
MTN South Africa's replyOfficial
15 Jan 2016, 13:05Hello SMosko,
Thank you for your post.
As per reference number REQ:*** you are provissioned.
According to the system ,your provissioning date is the 2nd of every month and on the 2nd of December and 2nd of January this is what you have received :
2016-01-02 02:00:57.... SMSC300
2016-01-02 00:48:11.....1GB RECURANYT
2016-01-02 01:41:50.....165MB Data Promo
2016-01-02 01:41:50.....DTR300MB
And your 200mins
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post.
As per reference number REQ:*** you are provissioned.
According to the system ,your provissioning date is the 2nd of every month and on the 2nd of December and 2nd of January this is what you have received :
2016-01-02 02:00:57.... SMSC300
2016-01-02 00:48:11.....1GB RECURANYT
2016-01-02 01:41:50.....165MB Data Promo
2016-01-02 01:41:50.....DTR300MB
And your 200mins
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply15 Jan 2016, 13:05
Official
Hello SMosko,
Thank you for your post.
As per reference number REQ:*** you are provissioned.
According to the system ,your provissioning date is the 2nd of every month and on the 2nd of December and 2nd of January this is what you have received :
2016-01-02 02:00:57.... SMSC300
2016-01-02 00:48:11.....1GB RECURANYT
2016-01-02 01:41:50.....165MB Data Promo
2016-01-02 01:41:50.....DTR300MB
And your 200mins
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post.
As per reference number REQ:*** you are provissioned.
According to the system ,your provissioning date is the 2nd of every month and on the 2nd of December and 2nd of January this is what you have received :
2016-01-02 02:00:57.... SMSC300
2016-01-02 00:48:11.....1GB RECURANYT
2016-01-02 01:41:50.....165MB Data Promo
2016-01-02 01:41:50.....DTR300MB
And your 200mins
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***