1 reviews | Active since Jul 2017
MTN don't know the meaning of customer care
<p>I have been attempting to cancel my contract for the last 3 months. No-one responds to emails sent to their ********** email and when calling 808 you will hold on FOR EVER, eventually you just give up cause you can't hold on for the whole day - some of us actually do work. And they continue to collect premiums every month - it's impossible to cancel your contract. </p>
Thank you for your post
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up that the account have been handed over due to non payment.We have escalated the matter to our legal department to contact you.
regards
mike
Complaints Management Team
Reference Number: ***0
Thank you for your post
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
Kindly be advised that we have evaluated your account and picked up that the account have been handed over due to non payment.We have escalated the matter to our legal department to contact you.
regards
mike
Complaints Management Team
Reference Number: ***0