EA
Evan A

1 reviews | Active since Sept 2016

14 Sept 2016, 10:26

MTN don't care

<p>While MTN contractors were laying a Fibre connection point to the corner of my property in Chartwell North Fourways they damaged the water pipe to my property.</p> <p>A very poor attempt to repair the pipe was done but still continues to leak.</p> <p>I called MTN on the number listed on the website for the fibre and was assured the pipe would be repaired correctly, to no avail. </p> <p>I even got hold of the contractors on site and pointed this out and was again assured this would be resolved. This was also to no avail.</p> <p> </p> <p>Three emails to ********** this week and still no response.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Sept 2016, 16:21
Official

Thank you for post.

We apologize for any inconvenience incurred.

We have escalated the complaint to the coverage managers to contact and assist you with solution to the problem.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,