1 reviews | Active since Jul 2016
Mtn don't care
<p>My phone got damaged and claim was logged. Mtn insurance send a courier to collect the handset on 08 March 2016 and not yet received back. Insurance ********** 084 don't awnser. HQ ********** 000 don't awnser. 808 is for billing.Repairs don't awnser. I just need my tracking number, but MTN don't care. </p> <p>Please help</p>
Good Day Riaan Hattingh
Thank you for your post.
Please accept our apologies for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Good Day Riaan Hattingh
Thank you for your post.
Please accept our apologies for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********