MTN DON'T CARE!!!

I have two problems.<br> <br> 1. I sent an email asking about the process I need to take to get my iPhone 6 screen fixed... no response to this day! I have insurance with MTN and want to claim but I'm getting ZERO service.<br> <br> 2. For over a year now, I've been complaining about bad network in my area (Kelvin, Sandton) and I've gotten ZERO service. I've filled in numerous forms for network coverage but nothing has been done!!!<br> <br> After 15 years of being with MTN, I'm ready to move away to vodacom. <br> <br> I'm pretty sure it wont be as bad as the service I've gotten over the years from MTN<br> <br> Phone repair query [#***6]? <br> Coverage ref number: ***5<br> Coverage ref number: ***<br> <br> So sick and tired of the worst than average service from MTN.<br> <br> My next complaint about MTN is to the Ombudsman!! <br>