MTN DOESN’T WANT TO CLOSE MY ACCOUNT EVEN THOUGH THE CONTRACT ENDED AND NOW IT SAYS MY ACCOUNT IS IN ARREARS.

I'm having a dispute with MTN regarding a contract that was supposed to end in January 2024. Despite numerous emails, calls, and store visits, to try and close it, I'm being told I now owe over R4000 in arrears, which is puzzling since the contract has ended in January 2024. I'm frustrated by the lack of response from MTN, including unreturned emails, and I'm concerned about the impact this is having on my credit score. I need help resolving this matter urgently. I was paying 269 for the WiFi, how do I get into over 4000 debt in just over 4 months ( Feb - June ) . MTN is a **** , and they don’t respond to your queries as this is a delayed tactic to get you into more debts.