1 reviews | Active since Aug 2016
Mtn doesn't need more business
I went to MTN Alberton city and Mall of the South and found that the service there was poor. The first store couldn't assist me since the lady who assisted me told me the product I want can only be bought directly via the MTN website. I tried to buy the product via the website while I was at the mall but the MTN site didn't work properly. I then walked to the next store hoping to get better service. The ladies there told me they have no modems in stock and that I should go to mall of the South since they can sign me up and give me a modem. At mall of the South I waited for 30 minutes before I got help. The lady who helped looked uncertain about how to do the application and what she had to do and told me after a while that I can't get the modem or data deal since I don't qualify for the deal since the tower in my area is at full capacity. All I need MTN is to know if you guys can offer me the 220 gig Fixed home LTE for 499 pm on page 8 of the Yellow trader. If you guys can't help me I will move my last line in March over to Telkom as well and great you guys farewell. All this running around today to get no help. Why doesn't the store staff know their products and why give me the run around from one store to another for no good reason. Even MTN direct couldn't assist me today on ***. Please call me if you want my business. If MTN doesn't call I will move. So far Telkom won the last 4 rounds against MTN don't let this be round no 5. I afterwards sent an online request to Telkom to assist me with their data deals so whoever calls first and assist will get my business.
