DP
Desiree P
1 reviews | Active since Jul 2018
24 Jul 2018, 00:23
MTN doesn't know how to use a telephone!
MTN's after sales service is shocking! After handing in a faulty tablet which was only 5 months old, MTN has been unable to "phone" me back after two months of follow up calls to their head office on 14th Avenue. Considering they are in the business of telecommunications, you would think that someone would be able to trace a tablet and phone a client back, e-Mail or send an SMS with the results!
Helpful (0)
Replies (1)0
Replies (1)DP
Desiree P's updateReviewer Update
25 Jul 2018, 15:20Tomorrow will be exactly 2 months since MTN stole my daughters tablet and after many phone calls and e-Mails, still no response from anyone at MTN as to where the tablet might be at this stage. Off to the police station now to open a case of theft against Rob Shuter personally and maybe then, in his capacity as CEO of MTN, he will be able to assist his useless staff in finding the tablet?
DP
Desiree P's update25 Jul 2018, 15:20
Reviewer Update
Tomorrow will be exactly 2 months since MTN stole my daughters tablet and after many phone calls and e-Mails, still no response from anyone at MTN as to where the tablet might be at this stage. Off to the police station now to open a case of theft against Rob Shuter personally and maybe then, in his capacity as CEO of MTN, he will be able to assist his useless staff in finding the tablet?