Mtn doesnt how theier own systems work.

Affected number: ********** 264

On 20 Dec 2018 we upgraded my wife's phone online. Til date (12 Jan 2019) we are still waiting for the new phone to be delivered. We hace been phoning non stop for about 2 weeks now, and MTN customer services cannot give is an answer.

Today we decided to visit a branch in Port Elizabeth and was not it is NOT THEIR PROBLEM!!! We must just continue to phone and hope for the best???? *** MTN???

I will not be paying my account this month as i have not recieved any service from you. And just dare hand me over! I dont care about your "systems". I want service!!!

I will be posting complaints on all social media every day untill we are assisted CORRECTLY.