BM
Brian M

1 reviews | Active since Jul 2012

13 Dec 2017, 11:10

MTN doesn't honour contracts. their complaints department is non-existent

In September 2017 MTN ran a data promotion promising 20gig data and another 20gig night data for the first 2000 customers to sign up.

I signed up for this through MTN direct but have not received any of the promised data under this package. I have lodged complaints since September but have not received any response.

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Replies (1)
BM
Brian M's update11 Apr 2018, 11:51
Reviewer Update
Despite the assurances above, I am still not getting the services I paid for. I am paying in full every month for a service I am not receiving. This is what I get for being loyal to MTN for the last 9 years.